Customer care

IAB offers its customers many guaranties. Focuses on real needs of the laboratories and develops the products with respect to them.

IAB services include:

  1. provision of demonstration kits and personnel training
  2. introduction of routine diagnostics and help with standard operating procedures application at the customer’s site
  3. quick solution of problems related to the supplied products – service guaranteed within 24 hours from the time of announcement
  4. cooperation in research projects using IAB products
  5. consultations concerning technological and clinical interpretations